- Minimal, straightforward user interface
- Multiple filters for scanned files
- RAW file and lost partition recovery
- Free recovery of up to 2GB data
- One-time license fee
- Versatility of customer support
- Limited scanning and recovery features
- Merged quick and deep scans
- Confusing presentation of found files
Although there are numerous simple-to-use data recovery solutions out there, even to this day many people still refrain from using such solutions, afraid that they might not be able to handle the delicate recovery process without help from a professional. EaseUS Data Recovery Wizard Professional answers these concerns in the best way possible: providing a powerful tool with an incredibly simple interface. However, the minimal appearance and the fact that it only utilizes core data recovery functionalities is a little deceiving since EaseUS Data Recovery can also search for lost partitions, as well as restore RAW files. This might already sound pretty convincing for those who are looking for nothing more than quick and effective recovery of their files, but EaseUS manages to up the ante even more. Not only can the scanning function be tried for free, but there is also a basic version with which up to 2GB of data can be recovered for free.
As is the case with all data recovery solutions, EaseUS Data Recovery Wizard also places a great emphasis on simplicity. This is best seen in the appearance of the software, the minimal design displaying very few functions aside from those related to data recovery. In fact, the drop-down menu in the top right corner of the program only contains language settings, the software updater, and links to the support pages and another EaseUS product.
Although limiting the software to core functions is somewhat admirable, the basic approach used by EaseUS is a double-edged sword. On one hand, there’s automated detection of drives and one-click initiation of scans, which is undoubtedly helpful. But on the other hand, this semi-automation of the scanning and recovery processes results in some pretty questionable choices, the most irritating of which being how deep scans are launched immediately after the quick scan or the confusing folder structure that EaseUS creates during the recovery process.
But even with these hiccups using EaseUS Data Recovery Wizard is a breeze, which could easily be a major deciding point for those who refrained from using data recovery software due to considering them too complicated.
With EaseUS Data Recovery Wizard, scanning is a unique experience – but not in a good way. The first issue is that scans can only target specific folders or entire drives, though this isn’t too surprising considering many similar solutions also focus on only scanning drives and folders. But as to why EaseUS decided to merge quick and deep scans by immediately launching the latter after the software’s first examination is beyond our comprehension. This is why it’s such a relief that all scans can be paused, aborted, and resumed at a later date, otherwise you may be stuck with waiting for the scan to finish – a process that could last hours for bigger drives and could significantly slow down the computer.
This would be somewhat excusable if EaseUS Data Recovery Wizard at least delivered on its efforts, but the results are mixed. Our first test that included the deletion of a bunch of other elements beside our test files was disappointing because not only did the test folder vanish completely, but many of the files were unreadable, too.
However, the results are undeniably better if scans are performed shortly after deletion or when preventing discarded files from being overwritten by detaching the volume or no longer deleting any other elements. This still won’t guarantee that everything will be found, but at least this ensures that EaseUS Data Recovery for Windows can bring back what you are looking for.
Despite being pretty fast at recovering files and even being able to reconstruct the original folder structures, EaseUS Data Recovery Wizard’s recovery capabilities are a bit messy. In addition to presenting multiple copies of the same files, the software always creates two folders during its scans: “Deleted files” and a folder with the volume’s name, both of which may contain even more copies. For this reason, file previewing is a must, especially when looking for files in the type subfolders within the volume folder where elements almost never appear with their original names.
Thankfully, the search can be significantly sped up with EaseUS’s various filtering options, which allow users to find files based on criteria like type, modification date, and size. In fact, file names can be searched in two ways: by typing them into the search bar – which can also look up folders – or by providing their initials on the advanced filter screen that can refine searches even further. Additionally, there is a tab called “Extra Files” that’s worth checking out for lost files, but only as a last resort because it’s a place for elements in RAW format.
Unlike many data recovery apps, free users are allowed to use the recovery functions, but are restricted to restoring 500MB of data, or 2GB if they share details of EaseUS Data Recovery Wizard on social media.
It’s easy to see EaseUS Data Recovery for PC as primitive software since it seems it’s only capable of scanning and recovering from existing volumes. However, there is actually an additional feature, the lost partition finder, but even this has fallen victim to the questionable choices made by EaseUS. The only way to reveal this function is to wait until the deep scan is finished and the relevant tab appears. It’s a bit of a shame that this feature is so hidden, though, because it’s a huge asset for those who need to recover files housed on partitions that have already been deleted.
Additionally, EaseUS can also be used to create a bootable disk to boot the system from and to save files on a volume without causing any further damage to the failing drive, though this is only available in the EaseUS Data Recovery Wizard WinPE Edition.
From a certain point of view the pricing policy of EaseUS does seem a bit unfair, especially considering what Data Recovery Wizard offers for its $69.95 purchase price. But on closer examination, however, the prices of EaseUS aren’t so bad. For starters, there is a free version that allows recovery of 500MB/2GB of data.
EaseUS Data Recovery Wizard Pro adds free lifetime technical support and upgrades into the mix alongside unlimited recovery options, but opting for the Pro + WinPE edition for $99.90 grants a bootable disk to recover files from even if the drive is failing. It’s worth mentioning that there is a Technician edition as well, which allows recovery on an unlimited number of devices but costs a whopping $299 and doesn’t even include a bootable disk.
All paid versions of Data Recovery Wizard for Windows come with a 30-day money-back guarantee, however, but note that refunds are only given to those who have faulty software. To avoid paying and being stuck without the results you expected, it’s best to first download the software in scan-only trial mode – available for all paid products – to see if EaseUS can at least detect your lost files at all.
While there are no problems with the quality of EaseUS’s customer support, it’s still far from perfect. For instance, live support provides all three methods of contact – phone, live chat, and email – but there are certain limitations. Phone support is limited to sales enquiries only, live chat is only available for users with a Pro license, whereas email responses are sent within 1-2 days. Thankfully, the answers given to enquiries are always courteous and thorough, regardless of what the issue is.
With the on-demand support options the only problem is that finding them may take longer than expected due to the fact that they are all over the place. Put that aside, however, and the performance of EaseUS’s on-demand support is quite impressive. Aside from a useful support page, all EaseUS products have a dedicated page with online and offline manuals, FAQs, knowledge bases, and some video tutorials. Additionally, the company also has how-to articles, but these are more general suggestions related to particular issues, essentially substituting what would be EaseUS’s blog.
Finding the right balance between simplicity and power isn’t an easy task and EaseUS Data Recovery Wizard for Windows proves just that. Granted, limiting user interactions to the absolute minimum is to be appreciated, but it also results in some pretty questionable situations, such as how quick and deep scans are merged together, the poor presentation of found items, or how the lost partition finder is hidden away.
Despite all this, we won’t say that EaseUS’s endeavor in the world of data recovery was completely fruitless. In fact, it provides a wide variety of file filtering options and can recover RAW files as well, which is something that even bespoke data recovery apps lack. Combine this with a pricing policy that comes with a one-time license fee and great trial options, then it’s safe to say that EaseUS Data Recovery for Windows is definitely worth a try.